shopping cart software faq

Online Shopping Cart & Ecommerce Solution FAQ:

1AutomationWiz is a world leading provider of online shopping cart software and Internet marketing tools that are designed to help you grow your online business.

This section provides answers to the most commonly asked questions we receive.

What is 1AutomationWiz - exactly?

1AutomationWiz is an Ecommerce Solutions Application Service Provider (ASP) & ecommerce solution recognized as the first choice for shopping cart software technology by some of the most savvy and most successful marketers in the world.

It allows you to take online credit card orders in "real time", WITHOUT requiring additional "plug-ins" or software downloaded on your PC's hard drive.

It does all your follow up marketing for you automatically and even tracks your Join Affiliate Program, ad tracking campaigns, and more.

In other words, we make selling your goods and services on the web easy and hassle free.

What makes 1AutomationWiz different from other shopping cart programs?

Our cart works differently then what you may be used too. For example, we don't build pages automatically like most cart software.

We ours, you log in to your account with us, click the CREATE NEW PRODUCT link and type in the details and price of your item.

Then we'll give you a url string for the new product you just created to copy and paste into your EXISTING web pages.

When they customer clicks your buy now button they are taken to a secure layer check out page (which can be made to look just like your site) where they will complete their order.

Your customers are not aware that the actual transaction is taking place on our servers as the secure layer is cloaked.

Once the transaction is complete, they are automatically returned to your web site to whatever thank you page you wish. In fact, you can specify a unique thank you page for every product you offer.

Plus we supply the essential marketing tools you need to succeed online.

Tools such as:

  • autoresponders
  • ad trackers
  • affiliate tracking software
  • online questionnaires
  • online database management
  • newsletters
  • email broadcasting to your prospects, clients and Join Affiliate Program, and much more.
Just who needs 1AutomationWiz?

Anyone who sells products or services online (a.k.a. "Marketer").

Because 1AutomationWiz is the super easy to use online software suite that unlocks the tremendous power of e-commerce & web based marketing on your web site.

1AutomationWiz requires NO installation of scripts, CGI, client or server software. Everything runs on our servers and you can access your personal control panel from any computer in the world.

With 1AutomationWiz doing your prospecting, marketing and sales for you automatically, you can run your business from the beach - many of our clients already do!

Are there any setup fees or transaction fees to get started?

Absolutely NOT. Unlike some other web based services out there, we do not charge a setup fee or any transaction fees and any sales you make from your web site.

What credit card processors does 1AutomationWiz support?

We're totally compatible with over 60 major online credit card processors and gateways.

Click here for the most recent list of gateways we support.

Can 1AutomationWiz get me Free Merchant Accounts capabilities?

Yes! If you currently do not have a merchant account, 1AutomationWiz can provide one for you through our special Ecommerce Partnership with a leading provider.

Our size allows us to offer Free Merchant Accounts capabilities with some of the lowest merchant fees on the Internet!

You can even get a FREE merchant account here.

How does the 1AutomationWiz system work?

It's so easy, even a complete "Newbies" can use it.

You simply create a new account us (which takes less then 5 minutes.) Then you log in to your own personal control panel, customize some basic settings, add your products to the database.

Then just paste a few lines of HTML code into your web site (or have your web master do it) - and you're done.

Are my customers credit card transactions always secure?

Of course! We provide the highest level of secure server SSL encryption, to collect customer information and credit card numbers.

In fact we're one of the only online shopping cart software solutions that’s fully Certified by Visa and Mastercard through their stringent PCI & CISP regulations! Click here for details.

When an order is placed on your site, our system notifies you of the sale via email. You can then visit our Account Management area to retrieve all the customer purchase information.

When you use one of any of four dozen Real Time Credit Gateways we support, your customers' credit card transactions are instantly deposited in the bank account of your choice. It's completely automatic and hands-free!

How much database information can my 1AutomationWiz account handle?

Each account will support 10,000 products. The basic monthly fee includes your own database with up to 10,000 client / prospect records.

We support database records of up to 1 million, so you'll never run out of space because you can upgrade your account at anytime.

Does your database already have more the 10,000 entries? Check out our upgrade pricing for larger database allocations.

Can you install my 1AutomationWiz account for me?

Our technical support team does it all the time for the nominal fee of just $60/hour. A complete online setup and training (in most cases) takes less than 30 minutes!

Can I import my existing products from another cart into 1AutomationWiz?

Of course! You can upload your product data in either Comma Separated Values (CSV) or Tab Seperated Values (TSV) Text File formats.

Both import file formats can be created and opened in a spreadsheet or database program such as Microsoft Excel.

What if I am not happy with my 1AutomationWiz account?

Your satisfaction is 100% guaranteed without risk, without obligation, without further commitments, and without any expectations on our part.

If you are not happy, simply email us within 30 days after purchase and we will promptly refund your money with NO questions asked. Period!

Do you ever contact my customers?

No - absolutely not. We provide you with the tools to build and manage your e-business on your own. There is no reason for us to contact your clients.

Can I use HTML code to customize my product order pages?

Yes. Your 1AutomationWiz system allows you to add your own personal HTML code at the top and bottom of every order page you create. In fact you can make your 1AutomationWiz check out pages look just like your web site.

Do I need my own Verisign security ID?

No. Once you set up your account with us you are registered under our secure server ID and there is no need for you to purchase your own. This can save you up to $400.00 a year.

How many products can I list in my new 1AutomationWiz shopping cart?

The system will 10,000 products per account. The monthly fee covers your own database with up to 10,000 client / prospect records.

If you have more than 10,000 customers click here for pricing details or call us at: 1-800-671-3871.

Can I upload my existing client & product database?

Absolutely! You can upload a standard comma delimited text file for both your product and client databases!

This will save you literally HOURS over doing it all by hand. You can also update your existing records this way as well.

Note: When uploading client records, a double opt-in conformation is required if you wish to use your 1AutomationWiz account to send email to these customers or subscribers.

Can I make money reselling the 1AutomationWiz service?

Absolutely! We'd love to have you as an affiliate partner! In fact, selling 1AutomationWiz is easy because it's such a "in demand" product.

For more information on our reseller program, click here.

Thousands of businesses need this sort of automation so it's very easy to earn a recurring monthly income as a 1AutomationWiz affiliate.

How to get started in 3 easy steps

Step 1: Design your web site.

Step 2: Add a shopping cart.

Step 3: Add your marketing tools.

And, you are in business. Start marketing and making sales!

How long does it take to setup my online store?

In less than an hour, you could be up and running. It all depends on how many products you have to create in your accounts shopping cart catalog and how large your web site is.

Does 1AutomationWiz require fixed term contracts?

No way! You can quit anytime, there are no obligations. Our contracts simply run month to month. That being said, you can lock into an annual package and save 15% on your subscription price!

Can I customize my store?

Yes you can. We allow you to customize the "look and feel" of your shopping carts check out pages so it looks exactly like your own web site.

How do I setup my web store?

1) Simply, create an account with us.

2) Add your products to the shopping cart via your online control panel.

3) Copy and paste the product code links in your web pages or web site.

4) Test your new links and you're done! You can start selling.

Can 1AutomaitonWiz be added to an existing web site?

It sure can. That is what 80% of our clients do. They already have a web site, they just need to add a shopping cart and marketing tools.

And since we "plug in" to any web site, it's easier to add our ecommerce solution to a web site then most others.

How does 1AutomationWiz convert more sales?

That's easy. Because the system is on auto-pilot, it can work 24/7 for you automatically.

1AutomationWiz doesn't need time off, or a vacation. It doesn't call in sick, it doesn't need a "Personal day", and it can't take time off for "family emergencies", meaning that it's going to close more sales for you then you or your employees ever could!

And remember, we offer more than just a shopping cart. We supply the essential marketing tools you need to succeed online.

Tools such as:

How much does the the service cost?

Depending on your business needs, only about $1 a day (for our starter package) to run a profitable online business.

See our Features & Pricing page for details on pricing and the services that come with each package.

Can my orders be sent directly to my drop shippers?

Yes they can. You have the option of setting two or more email addresses that are notified when new orders come in.

So you can have the system send you and order notice and have the other sent to your drop-shipper or supplier.

How much database information can my 1AutomationWiz account handle?

The basic monthly fee (reGuardless of which package you choose - Pro, Basic, Starter or Autoresponder) includes your own database with up to available 10,000 records.

Additional client licenses of up to one million records can be purchased at anytime.

If I have your shopping cart, can I use it with more than one store?

Yes you can. Simply create your product link codes, configure the correct "continue shopping" and "thank you" URL's and you are set.

I already have a merchant account. Is it possible to use it with you?

Yes, simply review the list of gateway providers we support and you should be all set.

What if I am not happy with my 1AutomationWiz system?

Your satisfaction is 100% guaranteed without risk, without obligation, without commitments, and without any expectations on our part.

Simply email us within 30 days of purchase and we will promptly refund your money with NO questions asked. Period!

 

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