1AutomationWiz Ecommerce Support FAQ:

What kind of help and support does 1AutomationWiz provide?

We offer telephone and help desk ticket support to all our customers.

To reach us, simply visit our contact us page for telephone, email and online support contact numbers. We also offer both audio and video self help, online knowledge base and users guide.

What's the best way to contact the company if I need help?

The best way to contact us for support is through email or by submitting a "Support Ticket" from within your account. You may of course call during our support hours, but submitting a help ticket first ensures that we are already familiar with the issue you are having an may already be working on a solution for you.

For other issues please use our contact page or call us directly:

Sales: 1-800-671-3871
Billing & Support: 1-888-792-1961

How do I contact the company?

If you would like to contact us, we would like to hear from you.

To reach us, simply visit our contact us page for telephone, email and online support information.

Do you offer video set up tutorials?

We do! You can find them here.

Do you offer an online Users Guide?

Yes we do! Log into your account and click the "Support" link at the top right hand corner of your screen.

If I ever need to submit a help desk support ticket, where do I do that?

Simply log into your account and click the "Support" link at the top right hand corner of your screen.

How do I contact the company?

If you would like to contact us, we would like to hear from you. To reach us, simply visit our contact us page for telephone, email and online support information.



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