Dial: +1 800-671-3871 or 1-314-835-1510
Fax: +1 705-792-5253

Hours of operation: Monday / Friday
9:00 A.M. - 8:00 P.M. Central
7:00 A.M. - 5:00 P.M. Pacific
3:00 P.M. - 1:00 A.M. UK Time

Use the form below to send us an email anytime.

Or contact 1AutomationWiz on Twitter

1-705-792-5299

Please have your Merchant ID ready when you call so we can assist you more quickly.

Monday / Friday
10:00 A.M. - 8:00 P.M. Eastern
07:00 A.M. - 5:00 P.M. Pacific
03:00 P.M. - 1:00 A.M. UK Time

1-888-792-1961 ext: 2

Please have your Merchant ID ready when you call so we can assist you more quickly.

Monday / Friday
9:00 A.M. - 5:00 P.M. Central
7:00 A.M. - 5:00 P.M. Pacific
3:00 P.M. - 1:00 A.M. UK Time

Dial: +1-800-671-3871

Please have your Affiliate ID ready when you call so we can assist you more quickly.

Monday / Friday
9:00 A.M. - 8:00 P.M. Central
07:00 A.M. - 5:00 P.M. Pacific
03:00 P.M. - 1:00 A.M. UK Time

1AutomationWiz.com
11939 Manchester Rd
Suite #198
St. Louis, MO 63131

USA

1AutomationWiz.com
18 Alliance Blvd. Unit 3
Barrie, Ontario
Canada L4M 5A5

Canada

Standard Support: (free for all users)

If you don't have a mission critical issue, or feel you don't need high end hand holding then using our new and improved online case management portal makes the most sense.

Using the portal you can get the answers you need with our Client Services organization via online communication at no charge to you.

Plus, you can also leverage of our comprehensive array of self-help training videos, knowledge base articles, user guides and more as part of the standard support services offer to all users.

Ultimate Support:

Our new Ultimate Unlimited Support program offers the pinnacle in high-availability, high priority-based telephone support for customers with business-critical issues.

With Ultimate Unlimited Support, calls are treated as a #1 top priority and each client is assigned a personal account representatives who will work with the them until their issue is resolved — no matter how many calls or emails it takes.

Like other "Top Level" support options, the Ultimate Unlimited Support program is available to all users for an additional charge of only $34.00 a month or on a per incident basis at $10/incident.

Support Tiers:	Standard Free	Ultimate Unlimited
Personal Account Rep	No
Online Case Management System
Unlimited Access to Online Resources
Telephone Support
Guaranteed Response Time	2 Business Days	Next Business Day or less
10% Discount Off Account Setup	No

If you call in and you do not have a support plan specified, or your free Ultimate Support trial has expired, we can offer a pay-per-call option where you can talk with our Ultimate Support Team over the phone for a one-time fee of $10.00

This per issue / incident fee covers the resolution of a single case. This case is defined during the phone call and our Ultimate Support Team will work with the you until the issue is resolved - to your satisfaction.

We'll never leave you hanging with unanswered questions or issues like some other ecommerce providers.

Click here to read our easy to follow knowledge base articles and get answers to the most commonly asked questions we receive.

Click here for a comprehensive online users manual of easy to use entire shopping cart and ecommerce marketing system.

Click here to watch easy to follow video tutorials that make it easy to see how to use our shopping cart and marketing software system.